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New Contributor III
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TO EVERYONE experiencing packet loss / horrible lag on fortnite as of this past week
The packet loss is back after 4-5 months. Any and all help you receive from a COX rep here will be a flat out lie to you. For 4 months I worked with COX, epic, and amazon to figure out the packet loss issues we all were having. The issue has to do with faulty hardware COX purchased in the past, which reorders packets when it shouldn't when dealing with bursty UDP packet uploads to Amazon Web Services servers. There is no fix for this issue aside from some technical patch COX would have to create which MAY fix the issue, OR they would have to order all new hardware to replace the defective stuff they bought ~ a year ago.
Here is one of 3 of my posts that caught attention from Epic on reddit and actually got everyone to look into the issue: https://www.reddit.com/r/FortNiteBR/comments/9wiwxm/i_made_a_montage_showcasing_the_connectivity/
Here is the post epic released after developing a packet reordering fix SPECIFICALLY TO AID COX AND MEND THE PROBLEM, unfortunately only for 4 months. During this time, COX did nothing for any of you - they did not fix their hardware, they let the crutch provided by epic carry them through the packet loss issue. https://www.reddit.com/r/FortNiteBR/comments/awagpo/packet_reordering_technical_post/
More likely than not they will do nothing to solve this. You will not receive help here. Feel free to message me here with any questions 🙂
I've already gotten back in contact with epic, they're looking into it again for us. There is NO true solution besides dropping Cox as your ISP. I do not know how what they're doing is actually legal. :)
KevinM2
Former Moderator
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BlackWat3r
New Contributor III
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Just made a long thread myself on this issue and I have confirmed the issue to be two things:
1) I was finally told yesterday that the node I am on is at 100% usage in non peak hours which is causing a massive slowdown.
2) Because they are at max usage, they are throttling peoples internet to compensate. People getting caught in this net are going to be gamers/streamers.
To expand: I was told they would be adding more equipment or something to handle the overload and that it would be fixed within a week. I will report back if this fixes the issue that I have had everyday for two months.
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Zurq
Contributor II
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Mine got fixed, went from constant 2-10% to 0
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