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New Contributor
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Spotty internet
Looks like I’m not the only one suddenly experiencing spotty service. Is COX pushing a new product or device? I’ve been a customer for a while now and I noticed that whenever they want customers to sign up for something new the service suddenly gets all wonky…and I don’t think it’s a coincidence…
ChrisJ2
Moderator
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Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
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Darkatt
+2 more
Honored Contributor
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It depends. Are you experiencing spotty internet on all devices? Do you have anything connected via ethernet, and is experiencing the same problem?
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