Sporadic internet

Hi there,

Based off of the acct attached to the email you registered here, I am not seeing any area issues. The modem is showing some drops though, this is likely something that a technician will need to investigate further. Please email us at cox.help@cox.com with your name, home address and a link to this post so we can help setup an appointment.

-Brian

There are a number of reasons the internet would drop. Are you using a combo modem/router from Cox or your own equipment? Have you tried to change out the cable wire/any splitters?