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I just moved to a new apartment and am getting channel bonding issues and high packet loss. I have my own modem and WiFi router and I moved from a Cox serviced location to another cox serviced apartment. I didn’t have any issues at my old apartment with the same plan 150M. I am getting extremely slow internet with 2down and 7up speeds. Don’t have any splitters. Can someone help me diagnose the problem? Cox tech support has not been helpful. See modem logs
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They don’t care
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Wifi 7
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Sound on KAFY channel 13 is erratic
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Wifi 7
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Frequent Outages
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Outages
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Variety pack
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JonathanJ
Former Moderator
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We like to take a closer look at the signal levels when you have a moment please email your full name and service address to cox.help@cox.com.
Jonathan J
Cox Moderator
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