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New Contributor III

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Promised outage never happened.

For two weeks Cox has been warning me about a planned service interruption to upgrade service in my neighborhood. Today's the day and they have even been texting me saying they're working on restoring service. But my service has been up all day, no problems. So, does Cox even know where my service is coming from? And am I missing out on an upgrade?

Former Moderator

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1.9K Messages

@Student

We normally provide a 2 weeks notice before the work starts, it's possible it hasn't started yet. For more information please check the link www.cox.com/.../network-upgrades.html.

Jonathan J
Cox Moderator