Internet
Phone
TV
Cox Mobile by Spectrum
Apps
Archives
Sign in
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Problems with internet
W
wandatay
Visitor
•
1 Message
Friday, August 7th, 2026
We have been experiencing constant off and on internet outages for at least 6 months. We were given a new router and yet it still continues
Like
Comment
Follow
LaToyaW
Moderator
151 Messages
2 months ago
Hi.
Thank you for reaching out to Cox. My apologies for the ongoing outages. I would like to confirm the outages and investigate the services when you have a moment. Please provide the full name, complete address and pin at Cox.help@cox.com.
-L.L.
O
Pro Connect Charges
Discussions
1
0
I
Internet outage 24 hrs
4
L
Wifi 7
2
Bills
K
They don’t care
M
Billing cycle
J
Package site
LaToyaW
Moderator
•
Hi.
Thank you for reaching out to Cox. My apologies for the ongoing outages. I would like to confirm the outages and investigate the services when you have a moment. Please provide the full name, complete address and pin at Cox.help@cox.com.
-L.L.
0
0