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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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2 Messages
Closed
Cox Internet was down for most of the last 3 days. Support was useless as they kept giving confecting reports. As a user that depends on Cox Internet for life and safety purposes, I am demanding an explanation as to what happened and how it was resolved. Full transparency is required. Get with it, Cox
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Pro Connect Charges
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Internet outage 24 hrs
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Wifi 7
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Package site
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Bills
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Pro Connect Charges
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Billing cycle
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Package site
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Internet outage 24 hrs
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Bruce
+4 more
Honored Contributor III
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Cox has got to the point of requiring a babysitter.
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JonathanJ
Former Moderator
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I apologize for any inconvenience this has caused. Thank you for your patience. Let me check to see if there are any maintenance or outage events reported to show as the cause of the issue that you're experiencing. Simply email your full name and address to cox.help@cox.com. Also, include the URL to this thread.
Jonathan J
Cox Moderator
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