WiderMouthOpen's profile

Esteemed Contributor III

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3.5K Messages

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Plan name changes and upgrades.

I saw a post on Reddit that the name for Gigablast is going to be changed. It also mentions that Preferred will be renamed "Go Even Faster" and may be related to the speed upgrade to 500Mbps download. Not sure if relevant to the upload speed increase to 1/10th of download speed. On the Cox bill, you will see:

"NEWS FROM COX

Your Cox Internet tier has a new name. Starting June 27, 2023, your Gigablast Internet is now called Go Super Fast Internet. It's a new name with the same fast speeds."

Could this be confirmed by a moderator? Anyone else notice this on their bill? How do you feel about these name changes?

Honored Contributor III

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5.7K Messages

Gigablast Internet is now called Go Super Fast

Perhaps Cox is following the same notation as the frequency bands.  500 Mbps will be "Go Ultra Fast," 1 Gb is "...Super Fast," 2 Gb "...Extremely Fast." and any future plan would be "Go Tremendously Fast."  I think I've got their "Go Ultra Slow" plan.

Contributor III

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198 Messages

Does that mean no more Giggidyblast?

Honored Contributor III

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5.7K Messages

Yea...all gone Quagmire.  Perhaps "Subpar Fast Internet"?

Esteemed Contributor III

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3.5K Messages

Reminds me of this;

Honored Contributor III

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5.7K Messages

Didn't Tyrion say, "If you want ludicrous speed, you've come to the wrong place"?

Esteemed Contributor III

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3.5K Messages

Confirmation of the notification here. So at least AZ and VA got the message on this month's bill and I suspect it was national.

New Contributor II

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3 Messages

I got the new plan name for Preferred in my bill message, and I live in Kansas. 

Esteemed Contributor III

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3.5K Messages

Thanks for input! Any change to your speed? Some people are reporting 500/50Mbps.

::edit:: Nevermind, I see you already posted that you got the upgrade to 500Mbps download.

New Contributor II

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3 Messages

Not 50 Mbps upload yet

Esteemed Contributor III

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3.5K Messages

becky Or any of the other moderators, could you comment?

Moderator

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649 Messages

We are in the process of renaming the internet tiers of service. This will be nationwide and as we make these changes, it will be relayed to customers through the "News from Cox" section of your billing statement. -Dan

Esteemed Contributor III

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3.5K Messages

Thanks for the clarification. 

Esteemed Contributor III

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3.5K Messages

Any word on when the official speed and data plans page will be updated?

Moderator

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4.3K Messages

Hi WMO, we don't get alerted to changes made to the information posted on Cox.com pages. I'd wager that you'll see the update to the speed and data plans page before we do. 🙂 -Becky, Cox Support Forums Moderator

Esteemed Contributor III

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3.5K Messages

Thanks. The last update was a year ago so hopefully a new update is incoming. Any official word on the download speed of Preferred upgrading to 500Mbps? Or the increase of upload speed to 1/10th the download?

Honored Contributor

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2.1K Messages

This happened while I was out of contact with the world due to a power outage.  My thoughts are that the new name sounds like something someone with a marketing major came up with.

Esteemed Contributor III

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I am going by the old names until they update the website. However I guess the change is to move away from associating top tier service with 1000Mbps(AKA Gigabit) service. GIGablast for 2Gbps service no longer made sense.

Esteemed Contributor III

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3.5K Messages

They have updated the Speed and Data plans page. Take a look.

Honored Contributor III

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5.7K Messages

Shouldn't the 2 Gb plan be called "Go Beyond Super Fast"?  The way its named now, the 2 Gb plan would be placed right after the 100 Mb plan "Go Fast."

Esteemed Contributor III

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3.5K Messages

Who knows what they were thinking. I am just glad we have something to reference now. Also, the upgrade to upload speed is very welcome. Too bad it's not available in all areas yet.

Honored Contributor III

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5.7K Messages

These monikers are dumb.  When I read "Fast" to describe a connection, I think of Fast Ethernet (100 Mbps or 100Base-T)...so these monikers are already dated.

And shouldn't the distinction be about size vs speed?

Esteemed Contributor III

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3.5K Messages

I never understood why they didn't use Ultimate as their max tier, instead adding on Gigablast. Doesn't ultimate mean the best? It's all advertising lingo to try to make people forget their aren't buying fiber.

Honored Contributor III

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5.7K Messages

Until somebody uses the real ultimate.  Unless it's metric prefixes, words for numbers are ambiguous.  Just use Cox100, Cox250, Cox1000...Cox2000!  We can assign meaning to it.  Boom.  Done.