schr's profile

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Saturday, December 5th, 2020 11:50 AM

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Panoramic WiFi router not working

Our internet randomly went out yesterday.  None of our devices can connect or even find our WiFi. Panoramic router alternates blinking green for a few seconds, then orange for a few seconds, over and over again.

We did all of the resetting, unplugging, etc. and did troubleshooting over the phone with cox support. Nothing worked and they can’t send a tech out for a few days. What could be the issue that this would happen out of nowhere? If I could troubleshoot this myself without having to have someone come into my house, that would be awesome. 

Honored Contributor III

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5.7K Messages

5 years ago

What's the make and model?  Flashing colors could mean different conditions for different modems.

Contributor III

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1.5K Messages

5 years ago

the pano device needs to run thru all the flashing sequences before getting to the steady white light.

Honored Contributor III

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5.7K Messages

Agreed.  Apparently this logical sequence takes over 1 day.

Contributor III

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1.5K Messages

it's simple, if base signal isn't worthy, process doesn't complete!!

when initially setting up the pano unit, included info says can take up to an hour.

you then get a page to change login/pw if wanted, setup wifi!

if you had one of these units you'd know this!!

Honored Contributor III

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5.7K Messages

You missed the OP's snippet about how this wonderful process had been taking over 1 day and still hasn't completed.

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