J

jrfmailing

Visitor

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1 Message

Closed

Outage in VA

Constant “You should be up again by… text” followed by “We’re still working to get you back online”.. I’m ready to go back to Verizon this is BS. 

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R

RaquelD

Moderator

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258 Messages

Hello. I'm very sorry to hear that you may be impacted by an outage. We're available to assist. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. 


-Raquel

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