Internet out all day, well past the estimated time of solution. AI has no answers, no humans care, it all sucks. Cox is excellent at receiving my payments however.

‎Outage all day, no communication

StephanieS

Moderator

•

737 Messages

mmasson0721 Sorry to hear that you're in an outage area. I'd be more than happy to look into this for you. Please send an email to cox.help@cox.com, and include your full name, address and a link to this Forum's post.
-Steff

mmasson0721

Visitor

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2 Messages

@StephanieS

Really? Don’t you work for Cox? Can’t you forward my info? Terrible, terrible service, I’m very disappointed.

(edited)

StephanieS

Moderator

•

737 Messages

mmasson0721, I do apologize. This is a public forum, and I cannot discuss your account here. Please send an email with you information, so I can see what's happening.
-Steff

Welcome to the Cox Community

Outage all day, no communication

mmasson0721

StephanieS

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