only receiving 180 MBPS under Gigablast

Yes Mbps both wired and wireless. My wireless gives me between 70 -130 Mbps and wired gives me up to 180 Mbps. Modem is Netgear cable Modem CM1100 and Router is Netgear Nighthawk AC1750. I have had both Cox and myself reset my Modem and i do not exceed the numbers advised above. 

Just to rule things out, have you tried bypassing the router and connecting direct to the modem? If that is also 180Mbps, can you post your signal levels? 192.168.100.1 in a browser then login with username admin and password is "password" unless you changed it. Under Cable Connection, there should be downstream and upstream levels but I am mostly curious about your OFDM channel.

Definitely have been given the right info, run the test connected direct to modem. Remember to reboot the modem so it starts up and provides a good IP to the computer. 

yes that is what i mean by wired and wireless. i have a desktop attached to the modem directly. I have a technician coming out today so i am hoping to get something resolved. but this is ridiculous. 

gigablast from cox and no it will be two years in May 2023

i have a technician coming out today in hopes they can check it all. 

Modem is Netgear cable Modem CM1100 and Router is Netgear Nighthawk AC1750. Modem levels are fine it is maybe a year old on both. 

What speeds did you get when you connected your computer direct to the modem? I don't mean wired to the router, but the router bypassed and the computer connected direct to the modem, and the modem restarted?

180 i have a Desktop connected to it directly and that was all i was getting. However, the Tech came in and figured out it is was their lines being the issues. My system and wires were fine and hitting a 1.2 Gbps. So they should be fixing the issue soon. 

Glad to hear they are getting it resolved for you!