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codysepulvado

Visitor

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2 Messages

No internet/cable

Cox must be crazy if they think I’m paying this ridiculously high bill when every day I’ve come home this week my internet and cable have been down. My mom works from home and can’t work because of the internet being down. It’s become a constant problem. What is cox going to do about it??

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LatitiaS

+2 more

Moderator

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494 Messages

Hi codysepulado, I am sorry to learn of your service troubles.  I also work from home, so I understand the importance of having a reliable connection.  Please send us an email with your account  details to cox.help@cox.com so that we may look into your issues.  
-Latitia

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tech_man

New Contributor III

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46 Messages

I was able to get $60 worth of credit last month. I had outages every day for the past week in Between 8–9 p.m.  Even though they lasted for about five minutes at the most despite a few others that lasted longer. I think Cox needs to act their infrastructure/equipment. I just got done with one when I thought this stuff was over with. What is the deal Cox, I don’t think they’re telling us the truth even though they say they’re working on cables

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