Pearl_Onion's profile

Pearl_Onion

New Contributor

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1 Message

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No e-mail since Saturday. Three times with tech support - no resolution.

Did all the settings changes - no results. 

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MaryF

Former Moderator

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471 Messages

Hi Pearl Onion,

Do you access your Cox email on Cox.com or do you have it set up on a third party email client?

Mary
Cox Support Forums Moderator

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jolhan

New Contributor

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3 Messages

I log with cox email but getting same message

"Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes."

any other site works perfectly,,,COX side again not the internet

what are you doing COX,,,

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bearone2

Contributor III

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1.5K Messages

not enough info!

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jolhan

New Contributor

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3 Messages

no email again keep getting this message " Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes."

happen over and over again??????

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Allan

Moderator

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2.4K Messages

@Jolhan, How are you attempting to access your emails? Are you using outlook or another third party email client or are you trying to access your emails on cox.com? -Allan, Cox Support Forums Moderator.

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bearone2

Contributor III

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1.5K Messages

did you change setting on every device that access email? if not the server thinks you're being attacked!

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