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New amount for my internet is ridiculous! $60 to $90 is crazy.
They have raised my bill from $60-$90 and refer to me being a new customer, I have been with them for years. I moved from one address to a new address. I will cancel my subscription if they keep this price.
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RaquelD
Moderator
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Hello. Im sorry for the billing changes you've experienced. I just moved myself, so I know that alone is stressful enough! Its likely that a promotion didnt transfer, ended, or a change was made to the service. You can log into your account at cox.com to view other options and promotional rates, or email us at cox.help@cox.com with your name, the addresses, your 4-digit Cox pin number and a link to this thread and we can also help look at the options available to you. Thank you so much. Best of luck getting settled into your new home.
-Raquel
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