Motorola MB8600 modem with Asus AC2900 wifi router. No internet on the router.

Question

Anyone had experience pairing Motorola MB8600 modem with Asus AC2900 wifi router? When I am connected directly through the modem, everything is fine. The wifi router though can't get internet connection from the modem, saying 'your ISP's DHCP does not function properly'. Any ideas? The router setup was done through the wizard: Automatic IP, no password.

KevinM2 · Answer

Hi Maximus, I ran some tests on the modem which caused it to reboot temporarily, and I did not find any issues on our end. As you've indicated that you are able to bypass the router and obtain a hard-wired connection directly through the modem, we recommend contacting the manufacturer of the wireless router for additional support. -Kevin M. Cox Support Forum Moderator

Maximus · Answer

The solution to the problem was to clone the MAC address. It was just a two-click fix. Problem solved.

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Motorola MB8600 modem with Asus AC2900 wifi router. No internet on the router.

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