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Tim_Chen

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Latency and Disconnect Isses with League of Legends and Discord

Ivehad randomly high spikes and disconnects from the game server and discord.
Its been like this for about 4 weeks ive talked with techs and they reset my modem many times. But they never can see the underlining issues but i can feel it and see it when it happens, doesn't matter what time of the day, i just want some help. Here is the event log and status from my modem and also a winMTR to leagueoflegends.com, The highest ping was almost 3000.

https://imgur.com/a/7lAl9ki
https://imgur.com/a/7lAl9ki

Please Help.

Edit: Ive added a ping plotter here also

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KevinM2

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Hello, can you please bypass the wireless router and perform and run this pingplotter again for us? We'd like to see what it looks like when you're hard-wired to the modem. -Kevin M. Cox Support Forum Moderator

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Tim_Chen

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Hi Kevin,

Iveemailed cox-help and they are sending out a tech as even bypassing the router there is a high latency and ping. But thnak you for responding.

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KevinM2

Former Moderator

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You're quite welcome, and please feel free to reach out to us for assistance in the future. -Kevin M. Cox Support Forum Moderator

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