Issues with setting up wifi

Hello mriojas713,

I'm sorry to hear that you continue to face an impact to the service after following all possible steps to attempt to resolve the issue. I know it's important this is working. We may need a field technician visit if all troubleshooting has failed. Does the property have more than one coaxial outlet, or is there just one? If just one and the modem is getting power, but no signal and all the steps have been taken, then we may need a field technician visit to help ascertain if there is an issue on the coax outlet, or cable and needs to be replaced.
-Dustin