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zerofield

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Is my new modem from Cox dual band? (CGM4331COM)

Cox sent a Technicolor CGM4331COM as an upgrade. It appears to only have one band as far as I can tell. If so, is it 5ghz or 2.4? My household Wyze cams require 2.4. Thanks in advance for any info.

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WiderMouthOpen

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By default, Cox Panoramic gateways use something called band steering which combine your 2.4 and 5Ghz network into one. See instructions here and check the box for "Use different names and passwords for 2.4 GHz and 5 GHz WiFi".

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zerofield

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Wow thank you so much!  Questions answered, problem solved.  Have a great one.

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WiderMouthOpen

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You are very welcome. Just out of curiosity, but did you have to rename the network names(SSID) or did they rename themselves to end with 2.4 or 5Ghz?

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