Visitor

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189 Messages

Is it possible to get noticed by a real person on here or no

My Sh is lagging so hard rn I can’t enjoy gaming at all bc all is does is f**** lag all the time can I please get a free tech or not I’m not gonna get charged at all 

Moderator

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429 Messages

Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication with a live agent and reliable service is. We value your business, and we would be happy to help. You can reach live agents via phone, chat, social media or email. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!


-Julian

Visitor

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189 Messages

Why not give me the phone number ?

Moderator

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429 Messages

Apologies. The call center phone number is 1(800) 234-3993. Our care teams are available 24/7. 
-Julian

Visitor

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4 Messages

You will not get anyone who can actually help you with that number. It will be a real person who is somewhere far away and just wants you to turn it off and on 

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