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Internet Price Hike
I fully understand supply and demand. What I don’t understand is why I am paying such a ridiculously expensive price for an internet service that doesn’t even connect throughout my entire apartment? It’s gone from $35 to $100+ in two years time! For just internet!
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JulianN
Moderator
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Hello. I understand where you're coming from and know how a high monthly bill is always a worry as I must manage my monthly bills as well. Usually what causes a bill increase are promos falling off, as they generally last 12 or 24 months. It is possible it can be for another reason, but we would be happy to investigate this matter. Billing and accounting issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at Cox.Help@cox.com with your full name, complete street address, Cox pin, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you.
-Julian
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