New Contributor
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1 Message
Internet outage
Are we getting a discount from our bill since the outage has been going since last night?
New Contributor
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1 Message
Are we getting a discount from our bill since the outage has been going since last night?
LatoyaJ
Moderator
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93 Messages
4 months ago
Victorfelton, we understand the inconvenience an outage may be causing. For this issue, we can certainly provide an outage credit to the account. Please feel free to email us at Cox.Help@cox.com.
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please email or call.
Cox Support Forums Moderator
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DorisM
Moderator
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118 Messages
4 months ago
I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.
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