Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
My internet is down
Discussions
•
Updated
208
2
0
0
Poor internet service
Discussions
1
0
Spectrum is terrible
Discussions
6
Reapeating connectivity issues
Discussions
1
0
Connection Issues After Isaias
Discussions
1
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
Becky
+2 more
Moderator
•
Hi Cmahar88, oh, no! That's always a frustrating way to start a morning. Have you tried resetting your modem? Unplug the power from the modem for 30 seconds. After plugging it back in, give the modem 5-10 minutes to complete the reboot process. Please let us know if this restores your internet connectivity.
0
0
Darkatt
+2 more
Honored Contributor
•
A couple of things to try. Power the modem down, check all cables, make sure they are all finger tight. If you have a bent cable, swap it out. Check any splitters, make sure everything is snug. Power the modem back on, and see if that helps.
0
0