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New Contributor II
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9 Messages
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Once again my internet service is down. Happens multiple times a week. I pay almost $300 a month for service that works 70% of the time. Cox, please refund 30% of my monthly bill for the last few months.
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Bills
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Daily outages
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They don’t care
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Frequent Outages
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Internet outage 24 hrs
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Bills
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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RaquelD
Moderator
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Hello. I'm sorry to hear you have been having trouble with your internet multiple times per week. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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