Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
Speed test result is inconsistent last 3 weeks. Even speed test result shows in good condition, internet keeps dropping. Tried reset Modem few times manually but no improvement. Especially it gets worse when I play online games. WIFI is okay but ethernet connection is totally inconsistent. Should I take the modem to store and replaced?
Discussions
•
Updated
1.2K
2
0
0
SSID & Password
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
I have no service
Discussions
1
0
Is this a real cox number
Discussions
1
0
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
SSID & Password
Discussions
1
0
Disney plus won’t play shows
Discussions
1
0
networker55
New Contributor
•
Same here.
This issue started a few days ago.
When using WI-FI, all is smooth. But ethernet ports just can't load webpages. now I can't use my gaming PC!
a factory reset didn't do anything.
What is your firmware version on the modem? mine is CGM4140COM_4.6p9s1_PROD_sey
I'm assuming some firmware upgrade broke the ethernet ports of the panoramic modem.
Wireshark capture shows TCP duplicated packets. I just gave up on trying to fix it. using only wi-fi for now, until I change carriers.
0
0
KathyL07
New Contributor
•
I'm having the same issue.
1
0