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New Contributor
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Internet down
My internet keeps going down all day. I contacted customer service chat, they said their systems are down and can't help me. To keep trying back later. No reported outages. I would like a credit for the inconvenience.
MichaelJ
Moderator
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Hi Shannon, thank you for reaching out to the Social Media Team and being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. I am happy to check your area status and review your account. Please feel free to contact us through Social Media, Facebook, X (formerly Twitter), or email us at cox.help@cox.com. Please include a link to this theread in your message. Thank you for your patience,
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iruhl
New Contributor
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My internet went out, or was taken out mon due to att. Haysville area. You'll need to get a tech out, your line has been cut. Possibly solution.
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TonyPHX
New Contributor
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Same here. And Cox's bot Oliver is about as stupid as somebody that has lost all brain function. This is annoying. Cox, anyone home there?
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mjwlee
New Contributor
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Currently dealing with the same issue. I really wish we had another ISP in our area, I would change immediately, I'm so tired of this.
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Confused247
New Contributor
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Same here. I upgraded to the fastest speed possible because I work from home and every time I get in the groove, the internet shuts down. Why does that keep happening?
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