I'm tired of having terrible service.

I have a post from 5 months ago, and the problem is still going on.

My upload speeds around 11pm go to 0 - 0.7.

Yep, you seen that right, BELOW 1.

I pay for 500 mbps down and 10 up.

I have a strait line from the pole to my panoramic modem you provide me. I have had a tech to come and replace the drop but was too lazy to do it so he cut the wire at my carport and just ran a new wire from there to my modem. I fail to understand why nobody has found the issues thus far. Even with gigablast, I still had nothing but problems with my upstream. Here are my signals....

Downstream

Index	2	1	3	4	9	10	11	12	17	18	19	20	21	22	25	26	27	28	29	30	33	34	35	36	37	38	41	42	43	44	45	46	159
Lock Status	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked
Frequency	687 MHz	681 MHz	693 MHz	699 MHz	729 MHz	735 MHz	741 MHz	747 MHz	777 MHz	783 MHz	789 MHz	795 MHz	801 MHz	807 MHz	825 MHz	831 MHz	837 MHz	843 MHz	849 MHz	855 MHz	357 MHz	363 MHz	369 MHz	375 MHz	381 MHz	387 MHz	405 MHz	411 MHz	417 MHz	423 MHz	429 MHz	435 MHz	300 MHz	203600000
SNR	41.2 dB	41.3 dB	41.4 dB	41.3 dB	41.2 dB	41.3 dB	41.2 dB	41.2 dB	41.2 dB	41.2 dB	41.0 dB	41.0 dB	40.9 dB	40.6 dB	39.9 dB	39.6 dB	39.3 dB	39.0 dB	38.7 dB	38.5 dB	41.0 dB	41.6 dB	41.3 dB	41.4 dB	41.6 dB	41.6 dB	41.5 dB	41.5 dB	41.5 dB	41.5 dB	41.4 dB	41.5 dB	43.8 dB	NA
Power Level	2.5 dBmV	2.2 dBmV	2.4 dBmV	2.4 dBmV	2.6 dBmV	2.8 dBmV	2.9 dBmV	2.7 dBmV	2.6 dBmV	2.4 dBmV	2.5 dBmV	2.2 dBmV	2.2 dBmV	1.8 dBmV	0.5 dBmV	0.0 dBmV	0.5 dBmV	0.8 dBmV	-1.4 dBmV	-1.6 dBmV	2.3 dBmV	2.3 dBmV	2.1 dBmV	2.0 dBmV	2.2 dBmV	2.2 dBmV	2.2 dBmV	2.2 dBmV	2.1 dBmV	2.2 dBmV	2.1 dBmV	2.0 dBmV	5.8 dBmV	NA
Modulation	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	OFDM	OFDM

Upstream

Index	1	2	3	4
Lock Status	Locked	Locked	Locked	Locked
Frequency	36 MHz	30 MHz	23 MHz	17 MHz
Symbol Rate	5120	5120	5120	5120
Power Level	34.8 dBmV	34.8 dBmV	35.3 dBmV	35.3 dBmV
Modulation	QAM	QAM	QAM	QAM
Channel Type	ATDMA	ATDMA	ATDMA	ATDMA

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I'm tired of having terrible service.

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