i want to view an abc show and my cox login isn't working and i can't post here?

so AGAIN i cannot access abc app for watching abc shows till i prove i PAY some entity for access (so wrong!), and again cox doesn't produce.
well i pay thru the nose, but again tonight it doesn't allow me access to a show 2 days ago.

and this is the 4th time i've posted. other attempts have taken me to closed threads that were of the same subject

you REALLY don't want to hear from us...do you?

Responses

LatitiaS

Moderator

•

425 Messages

7 years ago

Hi Socal Transplant,

I am sorry to hear of your troubles trying to access an ABC show. What type of device are you using and what is the name of the program? Please list the error code/message if any, what app version are you using and has it worked previously? Lastly, ensure you are using the primary user ID for access. I look forward to hearing from you soon.

Latitia

Cox Support Forums Moderator

1

0

socal_transplan

Contributor III

•

360 Messages

last night i was on my ipad mini. today i tried on my windows7 desktop using chrome and ie! depending on the browser (and this wouldn't be the first time i've found incompatibility with cox & chrome) , the messages vary after i click the cox icon. the show is general hospital. i've had a busy week & am trying to catch up. of course i'm using the primary id and yes, i do this all the time. this is not, however, the first time cox has failed to authenticate, or not worked as it should.

on the ipad...using the abc app, (which says "verification of your tv provider account is handled by your tv provider" btw) it was saying the site cannot be reached. HOWEVER i tried again just now & it works.

using abc.go...on win7 chrome, it says "this site can't be reached. the connection was reset." on win7 i.e. it actually takes me to the cox login page, but after i log in it says "this page cannot be displayed."

i had this same problem during the olympics, which i think was nbc?

anyway, i just hope i can get the ipad to work again tonight when i get the time to watch!

and i guess i should have posted in the tv forum. having so *** much trouble with spam & my email i've been stuck on the internet forums for months.

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7 years ago

0

Welcome to the Cox Community

socal_transplan

i want to view an abc show and my cox login isn't working and i can't post here?

LatitiaS

socal_transplan

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Welcome to the Cox Community

socal_transplan

i want to view an abc show and my cox login isn't working and i can't post here?

LatitiaS

socal_transplan

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