New Contributor
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2 Messages
I have internet Ultimate 500.
My download speed is supposed to be 500mbps and upload is supposed to be at or around 15mpbs however I'm lucky if I get 1mbps. My upload speed is just as important as my download speed. I need this fixed, asap.
Things I've done:
Rebooted my modem, rebooted router, changed cables, rebooted my computer, I'm the only one in the house so my internet is only being used by me.
bryaninphx
Valued Contributor
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914 Messages
2 years ago
What is the Make/Model # of your Modem and Router, and what are the signal levels?
Where are you located?
This information is needed to properly give you some assistance.
Do you have a signal Amp on your line?
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
2 years ago
Still using a "custom Unix based router"? If so, try bypassing the router and testing your speed.
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Darkatt
Honored Contributor
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1.9K Messages
2 years ago
Are you testing on WiFi, or via ethernet? WiFi testing is inaccurate!
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