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New Contributor
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2 Messages
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My download speed is supposed to be 500mbps and upload is supposed to be at or around 15mpbs however I'm lucky if I get 1mbps. My upload speed is just as important as my download speed. I need this fixed, asap.
Things I've done:
Rebooted my modem, rebooted router, changed cables, rebooted my computer, I'm the only one in the house so my internet is only being used by me.
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Daily outages
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They don’t care
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Frequent Outages
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Internet outage 24 hrs
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Outages
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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Outages
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bryaninphx
+6 more
Valued Contributor
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What is the Make/Model # of your Modem and Router, and what are the signal levels?
Where are you located?
This information is needed to properly give you some assistance.
Do you have a signal Amp on your line?
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WiderMouthOpen
+6 more
Esteemed Contributor III
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Still using a "custom Unix based router"? If so, try bypassing the router and testing your speed.
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Darkatt
+2 more
Honored Contributor
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Are you testing on WiFi, or via ethernet? WiFi testing is inaccurate!
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