I can't ever seem to get even half the speed I pay for. I have called multiple times to have my router reset, and nothing helps. I am just getting frustrated with paying so much for extremely slow internet.

‎I can't get good speed no matter what I try.

bearone2

Contributor III

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1.5K Messages

if you have the panoramic modem/router, you can reset/refresh from phone or from website if signed in.

SynysterGates23

New Contributor

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2 Messages

I tried that with no luck. Also I'm using ethernet. Starting to wonder if I have a bad router.

@SynysterGates23, your modem levels look healthy, and I'm not seeing anything out of the ordinary. Are all devices experiencing slow speeds or is it only one device? Are you using an Ethernet connection or WiFi, when experiencing slow speeds? Here's some information about our Cox speed tests:

www.cox.com/.../understanding-speed-test-results.html

-Kevin M. Cox Support Forum Moderator

bearone2

Contributor III

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1.5K Messages

your own modem/router?

Welcome to the Cox Community

I can't get good speed no matter what I try.

SynysterGates23

KevinM2

bearone2

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