I am one person with a COX PANORAMIC modem, why

Just ordered one because my highly rated MB8600 is getting blamed by Cox for my upload speed issues, So if the issue persists with the Panoramic then it's NOT my modem. :)

Here is a spicy discussion of the Pano: Worth upgrading from Panoramic WiFi if it’s free?

Hello,

Thank you for reaching out to the Social Media Team. We would be happy to help you with your Internet services. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
 
Sharon
Cox Support Forum Moderator