How to get cox to upgrade my Netgear C6300 Modem to newest firmware

Question

I have the cox ultimate package but am only getting average download speeds of 40mbs while hardwired!!! I know that there is a new firmware update for my C6300 which should be V2.01.18 and mine currently is V2.01.14. Can we please get this update to happen?

Becky · Answer

Hi James24, it doesn't look like V2.01.18 has been approved by the Cox internet administrators yet. It will be automatically pushed to your modem once approved and released. -Becky, Cox Support Forums Moderator

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How to get cox to upgrade my Netgear C6300 Modem to newest firmware

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