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New Contributor II

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6 Messages

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hot spots, can u connect more than 1 device at once?

during the outages i have been using the nearest hot spot

works ok

but if i am connected on my pc, then i join on my phone, i lose the pc connection

are we limmited to 1 connection at a time?

Honored Contributor III

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5.7K Messages

Per the FAQ, you're allowed multiple connections at one time.

How many devices can I use at the same time with Cox Hotspots?

With Cox Hotspots, three devices can be attached per user ID and ten per account at a time.

www.cox.com/.../understanding-cox-hotspots.html

New Contributor II

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6 Messages

thanks for the answer

but do u know why device 1 disconnects from hot spot when i connect device 2?

its done this to me a few times

New Contributor II

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6 Messages

"Up to three devices can be connected at the same time per user ID."

hmmmm

Honored Contributor III

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5.7K Messages

A hotspot shouldn't be disconnecting you.  Does your PC have other wireless networks to connect if available?  Does your phone act as a local hotspot and the PC connects to it?

New Contributor II

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6 Messages

1 yes

2 no

another question: how to set up  multiple user IDs on 1 account?

Honored Contributor III

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5.7K Messages

I don't know why it disconnects.  We'd need more information, such as any messages or type of hotspot.

Managing Secondary Users: www.cox.com/.../managing-secondary-users-in-my-account.html

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