H

happykids2

1 Message

Horrible Customer Service

I called and was on hold for almost one hour even though they said it would be 5 minutes. They finally answer and tell me they're closed and to call back tomorrow! Are you kidding? Then I chat and it takes over an hour, and nothing got accomplished. Seriously!!!! Cox you're customer service is THE WORST!!!!

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J

JulianN

Moderator

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429 Messages

Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!


-Julian

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