High Latency Spikes Causing Issues with Online Gaming

I have been having issues with lag spikes during online games. I was able to do a ping plot to the server that the game is on and found that the second hop is where these spikes originate. I am hard wired to the router and have separate router and modem.

Ping Plot to the game server:

https://www.dropbox.com/s/spldsv7wyl8vxvd/Lag%20Spikes%20to%20Apex%20Server.PNG?dl=0

Ping Plot to the suspect hop IP only:

https://www.dropbox.com/s/eyiy9uuk77ck53g/Lag%20Spike%20to%202nd%20Hop.PNG?dl=0

CarolLM

Former Moderator

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267 Messages

Hi Jedos, are you able to bypss the router and hardwire directly to the modem to see you get different results? -Thanks, Carol

Jedos

New Contributor

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8 Messages

Yes same results with router bypassed. Here is a screenshot. Looks like a faulty or highly congested node.

https://www.dropbox.com/s/d2v4uouygdnxin6/Router%20Bypassed%20Spikes.PNG?dl=0

ChrisL

Former Moderator

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7.1K Messages

@Jedos

From what you've posted without the router it doesn't appear this result is actually showing any latency. I understand you may be concerned about hops 4 and 5 however you're reaching the intended destination without latency suggesting that what you're seeing is actually ICMP de-prioritization. Have you tried the online game in question without the router attached?

-Chris

Jedos

New Contributor

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8 Messages

Chris, I am not sure what part of the most recent results I posted looks different than the original 2. There are definitely lag spikes starting at hop 2 (10.115.0.1) and continuing to the destination. You can see this in both the graph at the bottom and the grey horizontal bars in the top right.

Jedos

New Contributor

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8 Messages

Chris, (or any other mods here) do you have any further input?

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High Latency Spikes Causing Issues with Online Gaming

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