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Sheahanm

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Hello?

Hi, I ended my internet service December 16, 2017 and was told I would receive a prorated refund within 1-2 weeks. I did return the equipment rental as well before the 10 day deadline. I still haven't seen any refund even after paying the full amount for the December pay period. Its been over a month at this point...Will I ever see this refund? 

Thank you.

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NicholeC

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Hi Sheahanm,

The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

Thank you,


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