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seamanfinn

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Extreme packet loss on apex legends and discord

I am experiencing extreme packet loss on multiple devices. I cannot play at all. The issue is intermittent 

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JerClay

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Dude I also experience extreme packet loss when playing apex and my internet seems to be running flawlessly otherwise. It’s like a specific communication issue between EA servers and cox internet or something. It’s so frustrating.

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seamanfinn

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JERCLAY,

would you happen to be in VA?

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JerClay

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No sir I’m very far from you all the way in San Diego over here. You thinking it might be a regional issue?

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frustratingLAG

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I am in VA and having the same latency issues makes the game unplayable between the 8pm and 12pm hours. Outside of those hours seems to be fine most days.

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KevinM2

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Hello frustratingLAG, we are concerned about the latency matter, as this could be a symptom of a signal issue. We are detecting packet loss on the modem, as well as signal issues. Can you please check to ensure that all cables are tightly secured and free of damage? Also, please make sure any amplifiers or splitters you have are up in good, working condition. 

We'd like to assist you further, can you please send us an email at cox.help@cox.com, with a link to this forum thread? -Kevin M. Cox Support Forum Moderator

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dddbbb

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This is literally due to faulty node switching on Cox's behalf.  Anything related to AWS servers is going to have packet loss no matter what.

Given that the majority of modern multiplayer games run off AWS, you're going to experience packet loss for every single one until Cox addresses the issue.  It has been known for over a year now and they've yet to do anything except send techs to people's addresses to no avail.  They simply don't give a *** because the common consumer is not going to notice packet loss like a competitive gamer is going to.  So why spend money to correct this?

Living up to the company's name, that's for sure.

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