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Mommapenny

New Contributor II

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Email Website Ads?

I have never had ads at the top of my Cox Email web page before and it is making it harder to deal with my email - harder to read, respond and it is annoying and distracting!  

Please tell me  you are going to remove this so I can check and deal with my email ad free!!

Thank you!

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Bruce

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I noticed a giant white banner at the top of the page a few days ago.  I figured it was either a new ad feature or another glitch.  My AdBlock is blocking the ad, but the giant white area still remains.

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CurtB

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They probably meant to do something similar to this, but they messed that up too.

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Bruce

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OP reports ads at the top of the page.  I could disable AdBlock to check...but I don't want to.

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CurtB

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I don't have AdBlock and it's just a white space.  It was the first thing I noticed.

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Bruce

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Perhaps it's part of the opt-in feature in your account to receive ads.  Does your browser have a block ads feature?  Maybe it's coming to a region near us soon.

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CurtB

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I'm not blocking anything on the webmail site.  There aren't any ads on the page, not even for Cox.  The top and along the right side are white spaces.

There's a feedback button on the right of the Inbox.  Click that and let 'em know what you think.

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Allan

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@Mommapenny, At this time, I am not aware of any plans to remove the ad bars from the webmail service. -Allan, Cox Support Forums Moderator.

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Bruce

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Were there any plans to add them?

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CurtB

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I said yesterday that I wasn't blocking anything on the Webmail site.  But, my browser settings block ads by default.  I temporarily switched to Chrome and allowed Ads.  The blank bars immediately became Ads.

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Bruce

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Dr Oz enhancement pills?

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CurtB

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I didn't notice what the ads were, but, they're gone now.  White bars are better than ads.

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Bruce

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The white bars still wouldn't help the OP because email in Cox Webmail is now "harder to read, respond."

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rudy_d_

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This is a browser problem.On Firefox I found a small icon just to the left of the URL address field stating that I gave permission for 3rd party ads.  Click on it, un-give permission, close then reopen the browser.  That did it for me.  Now all I get is "COX" in bg letters where the irritating ads used to be.  Similar procedure for other browsers I'm sure..

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INeedAnswers

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This is beyond irritating!  At least put the arrow on it like the side ads so we can get our screen space back.

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