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smintz

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downside of leaving Cox

I am paying close to 100.00 for Cox internet.  Verizon is offering 1000 @ 35.00 for a 10year price guarantee, including wireless router .

What would the downside be. I'd probably be losing my email; address which is my id for everywhere I go, anything else?

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WiderMouthOpen

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Unlimited bandwidth, better latency, higher upload and cheaper price. Sounds like FIOS is a easy call. Does Cox not offer fiber in your area? HFC against FTTH is no contest. I would switch to Gmail or Proton and get FIOS. I hear Verizon/AOL email has problems.

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Darkatt

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The downside, 

1. You can ALWAYS use your own modem and router with Cox, with Verizon, you HAVE to use their equipment. If it fails, well, too bad, so sad. 

2. While internet speeds are not guaranteed, they all say "speeds up to", see what people are getting as an average for the speed you are signed up for, run yourself a few speed tests, then see what people who are using Verizon are getting. A family member is signed up, with Verizon, and their up to 1000, is averaging 225. 

3. Check and see what you are required to have to get the 35 a month. Most of the time, you have to have their cell service, auto pay, and I think you mistyped, 1000 is FAR more than 35$ a month. 

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WiderMouthOpen

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you HAVE to use their equipment.

You can use your own router and the modem(ONT) is provided free of charge. 

A family member is signed up, with Verizon, and their up to 1000, is averaging 225. 

They must be having some kind of problem. I have FIOS and get over 500/500 consistently.  Even during storms and peak times you might see congestion on a HFC provider like Cox. Nothing is perfect, but IMO fiber is close.

Most of the time, you have to have their cell service,

Good point. The deal right now is 25$ for their base 300/300 service with Autopay and a 5G service. I pay 65$ for 500/500 with no strings attached.

BTW, I know this thread will be locked soon. Just wanted to share my opinion.

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Darkatt

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HFC, Hybrid Fiber Coax. It's fiber up tot he point where it's converted to coax, luckily for me, that's about 19 feet from my back door. And yes, my family member is having an issue, their fiber system is old, and won't be updated to better fiber for another few years. They are waiting for their agreed time is up and they are switching providers. 

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WiderMouthOpen

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It's fiber up tot he point where it's converted to coax,

That last "mile" can cause a lot of problems though. Ingress, back feed, congestion. That is why Cox is investing so much into fiber, whether it be to support more nodes closer to the customer or actual FTTH. I am not anti Cox, I am just Pro Fiber. 🙂 

their fiber system is old

I am sorry for your family members. My area was upgraded years ago and all that was needed was a new(free) ONT. I guess OP could tell what type of service is being used in the area by looking at the speeds listed for FIOS on the FCC Broadband Maps.

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dunnm

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My Cox fiber is into my house, where it is then converted to coax for connection to the modem.  

My biggest issue is that my modem/internet connection goes down every morning at about 2:30 AM for about a half hour to an hour, and nobody can tell me why.  Modem logs are worthless because they don't store long enough before being overwritten.

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Bruce

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First question is if you have fiber into the home, why are you connecting it to a DOCSIS modem?

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