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jmc4vista

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DirecTV Now connection being blocked?

It appears my DirecTV Now connection is being blocked.  I have a TCL TV with Roku.

I am not having issues connecting to Netflix, Amazon, or CBS Live.

What's going on here?

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Dion

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Don’t know but as of this morning I can’t access any of my “watch now” channels though I can watch recorded shows. Not happy!

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Becky

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If some content is working (examples: DirecTV Now recorded shows, or Netflix, Amazon, and CBS content) but not all, it isn't a Cox issue. Cox can't differentiate one type of Roku streaming content from another. Your Roku either has an internet connection or it does not. It is more likely an issue within the DirecTV Now app. You might want to uninstall the DirecTV Now app, reboot the Roku device, and then reinstall the DirecTV Now app. -Becky, Cox Support Forums Moderator

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Becky

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Hi Jmc4vista, what happens when you try to access DirecTV Now content using your Roku? -Becky, Cox Support Forums Moderator

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jmc4vista

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I have 2 Roku TV's & 2 PC's   - none can play the DirecTV Now content.  All other streaming channels work fine (Netflix, Amazon, CBS Now) 

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jmc4vista

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Just got off an extended chat session with DirecTV Now, it appears it may be an issue on their end

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