internetoutage's profile

internetoutage

New Contributor

 • 

4 Messages

Closed

Did Cox just close up shop...?

Why is the internet still down? No updates/communication in almost 12 hours. Hello Cox...are you still?

Discussions

 • 

Updated 

283

3

0

0

W

WiderMouthOpen

+6 more

Esteemed Contributor III

 • 

3.5K Messages

Maybe someone hit a pole? Have you checked Cox.com for outage notifications? Have you checked with neighbors?

4

0

I
internetoutage

New Contributor

 • 

4 Messages

Yes to all

Like

Reply

0

W
WiderMouthOpen

+6 more

Esteemed Contributor III

 • 

3.5K Messages

What did Cox.com say? Any outages? What model modem do you have and what lights do you have on it?

Like

Reply

0

I
internetoutage

New Contributor

 • 

4 Messages

Been out since before 2pm yesterday. Cox.com app reported outage with a couple of updated projected fix time. Last text update was 9:42 last night. Nothing since. Called and all they say is there's still an outage on my area and they have techs working on it. Several others in same neighborhood have had no issues. Recorded message when I called cox stated maintenance happened between midnight and 6am. Still nothing after a couple modem resets over the outage timeframe. 

Like

Reply

0

J
JuanC

Moderator

 • 

139 Messages

Hello. I'm very sorry to hear that you are having issues with your service. I know this can be frustrating. Please contact us through cox.help@cox.com and we'll look into this for you.

 

Cox Forum Moderator

 

Like

Reply

0

C

ColleenD

+2 more

Moderator

 • 

1.8K Messages

internetoutage 

I'm sorry to hear you're having trouble. Our forums community won't be able to help with outage info so please email us at cox.help@cox.com with your full name, complete street address and a link to your forums post so we can look into this for you. We're also available on Facebook and Twitter for support.

 

 

1

0

I
internetoutage

New Contributor

 • 

4 Messages

Replied on Twitter

Like

Reply

0

Recent Discussions