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New Contributor II
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Data Usage Meter
Is anyone seeing an issue with the data usage meter today? It appears to be reporting double actual usage - even the historical usage is reporting double?
molden8
New Contributor II
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I’ve been on with Technical support and apparently they are seeing an issue with data meter doubling usage reports. A ticket has been opened to investigate.
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johnathon59
New Contributor
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yes mine also !! the daily usage is correct but the monthly is showing DOUBLED
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Parrothead
New Contributor III
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I've been on hold for over 30 minutes now waiting for someone to explain the fact that my data usage went from 76% yesterday to 157% today. Their usage meter has been wrong for the last month and now it's gone crazy. In the past, I never used more than 300 gigs a month and since December they have said that I've used over 1026 gigs a month. I thought it was corrected in the last week but then today happened!!
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amanda124
New Contributor
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Yes I’ve had so many issues this past week with the data meter. I never used more than 300-400 a month and then this past month it said I used 881! So I’m having a technician come out today to look at my modem. And now today I wake up and everything is doubled. I’m about ready to switch providers. This has caused so much aggravation this past few weeks.
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Parrothead
New Contributor III
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The data usage meter is fixed now, at least mine is!
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molden8
New Contributor II
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The issue appears to be fixed now!
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