I think the system should remember your device(via MAC address) for up to 2 years, but I couldn't find the documentation saying so. Are you having a problem? If so, what?
Thanks! My daughter is the one having trouble, but I think she's dropping when out of range of the hotspot. I'll need to get more info from her, but wanted to be sure how it worked.
I would also check the Coxwifi map to see what wifi access point she is connecting to. If the signal is coming from a customer's Panoramic gateway, their could be a problem with service to that gateway. Or it could be as simple as someone unplugging the power from the gateway for some reason. I agree more data is needed.
Accepted Solution
ChrisJ2
Moderator
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Hi, there. If it's a saved network profile on your phone or device, it should.
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WiderMouthOpen
+6 more
Esteemed Contributor III
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I think the system should remember your device(via MAC address) for up to 2 years, but I couldn't find the documentation saying so. Are you having a problem? If so, what?
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nrdygrl
+1 more
New Contributor
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Thanks! My daughter is the one having trouble, but I think she's dropping when out of range of the hotspot. I'll need to get more info from her, but wanted to be sure how it worked.
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