COX SPAM!!!!!!!

Yak is correct on the time of most incoming spam.  And little spam is duplicative, so the Cox webmail spam blocker is worthless.  I've had nearly 2,000 spam in the past 11 months, an avg of 5-6/day, every day, and have reported this to Cox, 57 times.

Tried to send message 3x to cox.help@cox.com, and get a pop-up messages saying:

An error occurred while sending mail. The mail server responded: <hum2@cox.net> message rejected. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXSNDR. Please check the message and try again.

Hum2@cox.net

I am not on Twitter or Facebook, not sure why I can't send to cox.help@cox.com

Tried 4 X now, with continued error.  Par for the Cox Spam course!   Arrrrgh!

Just attempted using Cox webmail (instead of my e-mail program to send files/info...received the same error message as above.

Messages from the Forum or from this specific post?  I've never seen an email from the Forum but if the email contains the title of a post, perhaps the filter flagged on 'SPAM' in this one.

over the last few days, today included, i've had several replies to various cox forum posts in the webmail spam folder.

This was a widespread issue reported by numerous Cox users four months ago.  See this post for how to stop email forum notifications.     

If Cox or their vendor is flagging email from cox-notification@coxforums.com as spam, you'll probably have to turn off spam filtering to prevent them from going to your Spam folder.  I wouldn't necessarily recommend that though.  It could create a bigger problem than you have now.

Did you want to receive the email notifications, just not in Spam?  If you did, where is the setting to request them?  I thought the only Forums setting that actually worked was the "Subscriptions" tab.

I’m skeptical that Forum notification emails are being flagged as spam by Webmail.  It just seems unlikely that Cox would allow that for their own emails. 

It's my understanding that email spam rules are applied before an individual's Filter Rules.  I wrote a rule to file Forum notification emails into a "Forums" folder so that I could keep track of when they were being received.  The last email in that folder was dated 2/10/2021.  That means Forum notification emails weren't being flagged as spam when receiving them as unwanted emails was a widely known issue.  I haven't received any since then.

Someone with access to your Webmail may have written a rule to file email received from that email address into Spam.  You should check your Filter Rules.  If that's not it, I don't know what to tell you.  Let us know what you find.

BTW...the spam folder is where I find these forum emails as well...funny....I guess!