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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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13 Messages
Closed
Cox is censoring my post about intermittent packet loss and latency!
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They don’t care
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Internet outage 24 hrs
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Outages
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Daily outages
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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Outages
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Alex85233
New Contributor
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Absolutely horrible business practice! Not only do they not want to offer any help, they try to up sell me service, and charge me to have a tech come out to diagnose the issue, which is clearly on their end! They are not even allowing my post with full description of the issue, ping logs and modem logs!
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Zurq
Contributor II
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like you just gotta live with it or switch isp there is no other option, I would just save urself the headache
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CurtB
+4 more
Honored Contributor
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@Alex85233,I see why you were frustrated that your post was accidentally deleted for spam. You were totally innocent! 😇 I hope you get your issue fixed.
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