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WiderMouthOpen
+6 more
Esteemed Contributor III
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3.5K Messages
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I called it! I heard this rumor a couple months ago and the moderators denied it. Get ready!
https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html
PS. Thanks for the heads up from this Reddit post.
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Poor customer service
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Port forwarding issues
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Need to reboot modem
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Poor customer service
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Port forwarding issues
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WiderMouthOpen
+6 more
Esteemed Contributor III
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My main question is will this be open to all Cox customers or just those grandfathered into Cox email?
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ChrisJ2
Moderator
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I understand your concern. Although we have not yet been apprised of all features and changes regarding the Yahoo transition, we have not been made aware of any plans for new address creation with the Cox.net domain. Here is more information from the URL:
Add a new email account - As of August 15, 2019, we no longer offer the ability for new and existing Cox Internet customers to create new Cox Email accounts. While this is not needed to access your transitioned email, if you wish to create an entirely new standalone Yahoo account, not associated with your Cox information, you can do so at login.yahoo.com, by clicking Create an Account.
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Darkatt
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Honored Contributor
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News to me as well good catch!
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CurtB
+4 more
Honored Contributor
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This was copied from the above website.
"Note: If you are experincing issues with your email before the transition, contact Cox for support. After the transition, you should reach out to Yahoo directly."
Cox web developers really should learn to use spellcheck.
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WiderMouthOpen
+6 more
Esteemed Contributor III
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Looks like it made it on to the news.
https://www.azfamily.com/2023/12/29/cox-is-ending-webmail-service-shifting-remaining-coxnet-users-yahoo-mail/
No word yet on when it starts and which market it starts in.
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ScoutII
New Contributor
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Will this new move just affect those using Cox Webmail or will it also affect those using Microsoft Outlook?
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Anesti33
+2 more
Contributor
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Thank you, Brian m; however, I am considering a total disconnect of my home internet, and I am curious whether we can keep our email addresses after they have moved to Yahoo if we only retain mobile service with Cox.
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GregP1
+2 more
Moderator
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Hi Anesti33,
I'm sorry to hear you are considering closing service with us. If this is because of any trouble you are having, please contact us privately so we can help fix it. Our email address is cox.help@cox.com please include your name, full street address, and more info about the issue you are having.
If you ultimately decide to cancel our service. Once an email address is transferred to Yahoo, it is no longer tied to your Cox service. and it will not be deleted if you cancel our service.
Greg
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