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New Contributor II
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12 Messages
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We have been Cox subscribers for many years and overall are pretty satisfied with the service (TV, phone and Internet). Today, however, email messages that I wrote around 7am and copied my wife on didn't arrive at her computer on the other side of the house until 1 pm. What could possibly cause a 6 hour delay in delivery?
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Esteemed Contributor III
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You could look at the email headers for the time sent and see if it was the sending or the receiving that was delayed. Not the first time I have heard of this complaint though.
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Darkatt
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Honored Contributor
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Actually, while we have become accustomed to email; being almost instantaneous, the RFC specification for email requires delivery within a 24 hr period. As long as the email is received in that time from, from sender to recipient, it's within specifications.
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