John2222's profile

Contributor II

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130 Messages

Sunday, September 16th, 2018

Closed

Cox email app for iPhone?

Is there an Cox app for getting/sending emails on my iPhone?  I can't find it if there is one.  Is the www.webmail.cox.com the only sure way of getting emails using my iPhone?  

When I am connected via cellular, everything works fine.  However when connected through some wifi or company websites, the apple app, often isn't able to send emails (due to some security handoff/verification I assume).

Why doesn't Cox seem to have their own email app designed for the iPhone/iPad or Android?  The Cox webmail (using the Internet connection) obviously isn't designed to be used on a small screen, so bottom line is that it is impractical when traveling with a phone only.

Hasn't anyone thought of this before?  Or is it on the "wish list" forever?

Moderator

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4.3K Messages

7 years ago

Hi John2222, since most smart phones come with an email app pre-installed, Cox doesn't have a specific mail app for mobile devices. Have you reviewed the settings within your iPhone Mail app? You may need to update your outgoing mail server settings. Use the articles at www.cox.com/.../adding-cox-email-to-ios-devices---manual-process.html and www.cox.com/.../cox-email-server-settings.html for reference. -Becky, Cox Support Forums Moderator

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