Skip to main content
rsandifer's profile

rsandifer

New Contributor

 • 

1 Message

Closed

Cox Email and Outlook/Mac

I use Outlook/Office 2011 on a Mac running OS 10.6.8 and my COX email has an error message: "5.1.1 <***@gmail.com (or other email address)> relaying not allowed. What is going on? I really need this to work through this app. HELP!!!

Discussions

 • 

Updated 

984

1

0

0

M

MariaL

+1 more

Moderator

 • 

789 Messages

Hi Rsandifer,

Please visit www.cox.com/secureemail and verify your settings. Re-enter the information if the current information appears correct already. Once all changes have been made login to myemail.cox.net and change your password. Please wait 30 minutes as the server has to process any changes prior to anything being able to process. Also verify no messages are in your outbox on all devices and if found, please move them to another folder prior to making these changes as well. If you still have issues once these changes are made, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email my team with this post, your full name and complete address at cox.help@cox.com.

Maria L.
Cox Support Forum Moderator

0

0