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New Contributor II
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Contour - Attempting to Resume Error
I am having a problem watching some channels on Contour since this morning. Says, Attempting to Resume... We've run into a problem while streaming, then This Video Cannot Be Played. We've run into a problem while streaming (Error TVAPP-00206). I am using Chrome on a Mac, and everything was working fine yesterday, and again, it is only the channels that I typically watch online, the others work fine. Any ideas? I did try deleting my cache and history, but no luck.
henrypj
New Contributor II
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I should also say that I attempted on another device as well, a Windows 10 laptop, with the same result.
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markopolo
New Contributor II
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Not that it's much help for you, henrypj, but I'm having the same issue. The problem occurs on both my PC browser and iPad app (different error code on iPad). I was chatting with an agent for some time about it today and the agent escalated it. I had not immediately noticed it, but "Jimmy" came on the chat. Jimmy didn't wait very long at all before terminating the chat session Just typical of Cox customer service.
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Accepted Solution
henrypj
New Contributor II
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Ok, all of the sudden it started working again this afternoon without any additional changes on my part.
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